Unfortunately, there was a technical issue with the original game that could only be fixed by re-releasing Downwell as a new app on Google Play. In appreciation of our players we are making Downwell free for a limited time. You will be able to download Downwell for free starting on September 20th at 12:00AM GMT. Downwell will be available for free until September 27th, 23:59PM GMT.
You can get it here: https://play.google.com/store/apps/details?id=com.devolver.downwell_rerelease
If you recently re-purchased the game and would like to request a refund, please email as at firstname.lastname@example.org with your Order ID (it looks like: GPA.1234-5678-9012-34567) and we will take care of it.
Thank you for your support!